TERMS & CONDITIONS

Trident Verviah

Effective Date: 06-11-2026

Welcome to Trident Verviah. These Terms & Conditions govern enrolment, participation, payments and access to all educational and training programmes offered by Trident Verviah.

By enrolling in a programme, making a payment or participating in our classes, the student agrees to the terms outlined below.

1. Enrolment & Registration

1.1. Enrolment is subject to the availability of seats and confirmation by Trident Verviah.

1.2. A student's admission will be considered confirmed only after the applicable registration and fee payment requirements have been completed and acknowledged by Trident Verviah.

1.3. Students must provide accurate personal, academic and contact information during registration.

1.4. Trident Verviah reserves the right to verify the information provided by students and request additional details wherever necessary.

1.5. The student must carefully review the programme details, duration, learning hours, session structure and fees before confirming enrolment.

2. Fees & Payment

2.1. Programme fees will be communicated to students before enrolment. The applicable fee is the fee displayed or formally communicated at the time of admission.

2.2. Fees must be paid within the stipulated payment period communicated by Trident Verviah.

2.3. The programme fee is payable in full before the commencement of the programme. However, Trident Verviah may, at its sole discretion, consider requests for payment in instalments on a case-by-case basis, depending on the student's circumstances and subject to prior approval. Where an instalment arrangement is approved, the payment amounts, due dates and applicable conditions will be communicated to the student in writing before the programme commences. Unless an instalment arrangement has been expressly approved, the full programme fee must be paid before commencement.

Where instalment facilities are offered, the payment schedule and applicable conditions will be communicated separately.

2.4. Students are responsible for completing payments on time. Delayed payments may result in temporary suspension of access to classes until outstanding dues are cleared, subject to prior communication.

2.5. Any applicable taxes or additional charges will be communicated before payment.

2.6. Students should retain payment receipts or transaction references for future correspondence.

2.7. Enrolment fees and payments are specific to the student and programme enrolled in. They cannot be transferred to another person without prior written approval from Trident Verviah.

3. Attendance & Punctuality

3.1. Students are expected to attend all scheduled sessions regularly and punctually.

3.2. Students joining late may miss important instructions or learning activities. Trainers are not obligated to repeat an entire session for late arrivals.

3.3. Absence from a scheduled session without prior communication will ordinarily be treated as an unattended session.

3.4. Students must inform Trident Verviah in advance if they are unable to attend a scheduled class.

3.5. Missed classes due to personal commitments, travel, work schedules or other student-related reasons will not automatically qualify for a refund or complimentary replacement session.

3.6. Any makeup session or adjustment will be subject to the programme structure, trainer availability and approval by Trident Verviah.

4. Learning Outcomes & Expectations

4.1. Trident Verviah is committed to providing structured training, guidance, learning resources and an environment that supports student development.

4.2. Learning outcomes vary from student to student and depend on several factors, including:

Regular attendance and punctuality.
Individual learning ability and existing proficiency.
Consistent practice and revision.
Completion of assignments and learning activities.
Participation and interaction during sessions.
Individual effort and commitment outside classroom hours.

4.3. Trident Verviah does not guarantee a specific level of fluency, IELTS band score, examination result, employment opportunity, promotion or other predetermined outcome.

4.4. Enrolment in a programme does not constitute a guarantee of selection, certification, placement or professional success.

4.5. Students acknowledge that training and guidance are provided to support improvement and development. Individual results cannot be guaranteed.

4.6. A student's dissatisfaction with their individual progress, where the agreed training services have been delivered, will not by itself establish an entitlement to a refund.

5. Student Responsibilities

Students are expected to:

5.1. Attend classes regularly and participate actively.

5.2. Complete assigned exercises, activities, assessments and practice tasks.

5.3. Follow the instructions and guidance provided by trainers.

5.4. Maintain discipline and a respectful learning environment.

5.5. Arrange the necessary infrastructure for online learning, including a stable internet connection, suitable device, microphone and a quiet learning environment.

5.6. For offline classes, follow the venue-related instructions and maintain appropriate classroom discipline.

5.7. Communicate genuine difficulties or concerns to Trident Verviah in a timely manner.

5.8. Take responsibility for their own learning effort and independent practice.

6. Class Rescheduling & Cancellation

6.1. Classes may occasionally require rescheduling due to trainer availability, unforeseen circumstances, technical difficulties, operational requirements or other reasonable causes.

6.2. Trident Verviah will make reasonable efforts to notify students about changes to the class schedule in advance.

6.3. If a session is cancelled or rescheduled by Trident Verviah, an appropriate replacement session or schedule adjustment will be arranged without additional session fees.

6.4. In the event of online technical difficulties attributable to Trident Verviah, reasonable efforts will be made to restore the session or arrange an alternative.

6.5. Students are responsible for ensuring that their own devices, internet connections and learning arrangements are functional for online classes.

6.6. Requests from students to reschedule sessions must be communicated in advance and will be considered subject to trainer availability and programme requirements.

6.7. Trident Verviah reserves the right to modify class timings or trainers where operationally necessary, while making reasonable efforts to maintain the agreed programme structure and learning commitments.

7. Refund & Withdrawal Policy

7.1. Before Programme Commencement

A student who wishes to withdraw before the programme commences must submit a written refund request through the official communication channel of Trident Verviah.

Eligible refunds will be assessed based on the services already provided, any applicable registration or administrative charges disclosed before enrolment, and the circumstances of the request.

7.2. After Programme Commencement

Once a programme has commenced, refund requests will be evaluated based on the sessions delivered, services provided, programme commitments and applicable legal requirements.

Where a refund is justified, the amount will be calculated fairly, taking into account the unused portion of the programme and any permissible deductions disclosed before enrolment.

7.3. Non-Attendance or Discontinuation

A student who voluntarily stops attending classes, fails to participate, changes personal plans or discontinues the programme without formally requesting withdrawal will not automatically become eligible for a refund.

7.4. Dissatisfaction with Learning Progress

Individual expectations and learning outcomes may differ. Lack of expected progress, dissatisfaction with personal performance or failure to achieve a desired result will not, by itself, qualify for a refund where the agreed programme and services have been delivered.

7.5. Programme Cancellation by Trident Verviah

If Trident Verviah discontinues a programme and cannot provide a reasonable replacement or alternative arrangement, the student will be eligible for an appropriate refund for the undelivered portion of the programme, subject to applicable law.

7.6. Exceptional Circumstances

Genuine exceptional circumstances, including serious medical emergencies or other significant unforeseen events, may be considered on a case-by-case basis.

7.7. Refund Requests and Processing

All refund requests must be submitted in writing with the student's name, enrolled programme, payment details and reason for withdrawal.

Trident Verviah will review the request and communicate its decision within a reasonable period. Approved refunds will be processed through an appropriate payment method.

Nothing in this policy is intended to exclude or restrict any consumer rights or remedies available under applicable law.

8. Course Access & Learning Materials

8.1. Learning materials, notes, presentations, worksheets, assignments and other resources may be provided depending on the programme.

8.2. All learning materials and educational content provided by Trident Verviah are intended strictly for the personal learning use of enrolled students.

8.3. Students must not reproduce, distribute, publish, sell, share or commercially exploit any course materials without prior written permission.

8.4. Unauthorised recording, copying or distribution of live classes, trainer content or learning resources is prohibited.

8.5. Access to any recordings, if provided, will be subject to the access period and conditions communicated for the relevant programme.

8.6. Trident Verviah reserves the right to restrict or discontinue access to learning resources after the applicable programme access period or in cases of misuse, subject to applicable law.

9. Code of Conduct

9.1. Students must maintain respectful and professional behaviour towards trainers, staff and fellow learners.

9.2. Abusive language, harassment, intimidation, discrimination, disruptive conduct or inappropriate behaviour will not be tolerated.

9.3. Students must not disrupt classes, misuse communication channels or interfere with the learning experience of other participants.

9.4. Students must respect the privacy and personal information of other learners and trainers.

9.5. Trident Verviah may issue a warning or take appropriate disciplinary action in cases of misconduct.

9.6. Serious or repeated misconduct may result in suspension or termination of participation after appropriate consideration and communication.

9.7. Any decision involving termination of enrolment or fees already paid will be handled fairly and in accordance with applicable law.

10. Privacy & Communication

10.1. Trident Verviah may collect personal information such as the student's name, contact details, academic background and payment information for registration, programme administration and communication.

10.2. Student information will be handled responsibly and used for legitimate educational, administrative and operational purposes.

10.3. Personal information will not be disclosed to unrelated third parties except where required for service delivery, authorised by the student or required by applicable law.

10.4. Official communication may take place through registered email addresses, telephone calls, WhatsApp or other communication channels designated by Trident Verviah.

10.5. Students are responsible for keeping their contact information updated and checking official communications regarding their programmes.

10.6. Any concerns, complaints or requests relating to enrolment, classes, payments or refunds should be communicated through the official contact details of Trident Verviah.

11. Changes to Terms & Conditions

11.1. Trident Verviah may update these Terms & Conditions from time to time to reflect operational, educational or legal requirements.

11.2. Updated terms will be published on the official website, with an effective date.

11.3. Material changes will be communicated to affected students where reasonably practicable. Changes will not retrospectively remove rights already accrued under applicable law.

12. Governing Law & Jurisdiction

12.1. These Terms & Conditions shall be governed by the laws of India.

12.2. Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts at Nagpur, Maharashtra, subject to applicable law and the jurisdiction of consumer forums and other statutory authorities.

13. Acceptance of Terms

By completing enrolment and making payment, the student acknowledges that they have read, understood and agreed to these Terms & Conditions.

Students are encouraged to seek clarification from Trident Verviah regarding programme structure, duration, fees, attendance requirements and refund conditions before confirming enrolment.

By completing enrolment and making payment, the student acknowledges that they have read, understood and agreed to these Terms & Conditions.

Students are encouraged to seek clarification from Trident Verviah regarding programme structure, duration, fees, attendance requirements and refund conditions before confirming enrolment.

By completing enrolment and making payment, the student acknowledges that they have read, understood and agreed to these Terms & Conditions.

Students are encouraged to seek clarification from Trident Verviah regarding programme structure, duration, fees, attendance requirements and refund conditions before confirming enrolment.

By completing enrolment and making payment, the student acknowledges that they have read, understood and agreed to these Terms & Conditions.

Students are encouraged to seek clarification from Trident Verviah regarding programme structure, duration, fees, attendance requirements and refund conditions before confirming enrolment.

14. Refund Policy

Fees paid to Trident Verviah are generally non-refundable once a programme has commenced. Refund requests submitted before commencement or in exceptional circumstances may be considered on a case-by-case basis, at the discretion of Trident Verviah. In case of student withdrawal, discontinuation, absenteeism or dissatisfaction with learning progress, refunds will not be automatic, as learning outcomes depend on individual effort, participation and consistency. If Trident Verviah cancels a programme and cannot provide a reasonable alternative, a refund for the undelivered portion will be considered. Any approved refund will be calculated after accounting for services delivered and applicable costs. This policy does not limit any rights available to students under applicable Indian laws.